Hong Kong, China
HK : +852 2186 2808 China: +86 755-26839038
inquiry@netfun.com.hk

FAQ – For Home

About Mathletics

Mathletics is developed by which company/ country?

Mathletics is developed by 3P Learning, a global leader in online education based in Australia.

What is the target age group of Mathletics users?

Mathletics provides resources for children from kindergarten to secondary school.

What is the language supported in Mathletics?

English.

How to get access to Mathletics?

Access through web browser on desktop computer, notebook and ipad with Internet connection. There is a free Mathletics apps for iPad.

What is covered in the Mathletics subscription?

You can subscribe 2 courses for your child with unlimited access to many curriculum aligned exercises, games, videos, problem solving challenges and offline worksheets for a period of one year.

Free Trial

Do you offer free trial?

Yes, we offer Mathletics for Home free trial for 14 days with unlimited access of Mathletics anytime anywhere.

How to register for a free trial?

Fill in the Registration Form, we will send the sign in card (through whatsapp to the parent’s phone number) for log in to Mathletics.

How to choose a course for my child?

HK courses Primary 1 to 6 match with Hong Kong local school curriculum. If your child’s school adopts IB curriculum, then choose the IB courses. Actually, you can choose two courses that suit your child’s progress.

When can I start using Mathletics after fill in the free trial form?

Normally, it will take 3-4 working days for our team to process your application.

What happens after the trial period?

We will send you an invoice before the end of the trial period for formal subscription. If you make the payment accordingly, then your child will continue with Mathletics seamlessly.

Pricing and Payment

How much does Mathletics cost?

Please refer to Mathletics for Home

What is the payment term?

You pay a subscription fee which entitles your child to use Mathletics for a period of one year. Subscription will need to be renewed in the following year.

Is there any group discount?

Yes, a group subscription from three or more families will enjoy further discount. For details, please don’t hesitate to Contact Us!

What is Net Fun refund policy?

Payment made are not refundable.

Technical Requirements

Desktop

Minimum Requirements Recommended Specifications
Operating System Windows 7 or later, Mac OS X 10.9 or later Windows 10 or latest Mac OS X version
Processor Minimum Requirements Intel Core2 Quad 2.33 GHz
Video Intel HD Graphics (Integrated) Intel HD Graphics (Integrated)
Memory 2GB RAM 4GB RAM
Internet Broadband Internet connection Broadband Internet connection
Input Keyboard and mouse Keyboard and mouse
Resolution 1024 x 768 minimum display resolution 1280 x 1024 recommended display solution
Adobe Flash Player Version 11.6 or higher (for Parent Center only) Version 11.6 or higher (for Parent Center only)
Internet Browser Settings Javascript, MP3s, pop-ups enabled Javascript, MP3s, pop-ups enabled

Supported Browsers

Minimum Recommended
Chrome Last 2 major versions Latest version
Edge Last 2 major versions Latest version
Firefox Last 2 major versions Latest version
Internet Explorer Internet Explorer 11 We will be further reducing support for IE11 as of August 2021. Your experience may be degraded while using IE11 after August 2021, with limited support options available after this date. If you experience any issues while using IE11, you will be required to switch to a supported browser. Internet Explorer 11 We will be further reducing support for IE11 as of August 2021. Your experience may be degraded while using IE11 after August 2021, with limited support options available after this date. If you experience any issues while using IE11, you will be required to switch to a supported browser.
Safari Last 2 major versions Latest version

iOS

Minimum Recommended
Tablet iPad Mini 4, iPad (5th generation), iPad Air 2, iPad Pro 1st Generation Latest iPad, Latest iPad Air, Latest iPad Pro
Operating System iOS 10.0+ or later Latest iOS version
Browser Latest version of Safari Latest version of Safari
App Mobile app also available in the Apple App Store Mobile app also available in the Apple App Store
Device orientation Landscape mode recommended Landscape mode recommended

Android

Minimum Recommended
Tablet Samsung Galaxy Tab 4 8.0″ Samsung Galaxy Tab A 7.0″
Operating System Android 6.0+ Latest Android version
Memory 1.5GB RAM 1.5GB+ RAM
Browser Latest version of Chrome Latest version of Chrome
App Mobile app also available in the Google Play Store Mobile app also available in the Google Play Store
Device orientation Landscape mode recommended Landscape mode recommended